The Facilitator's Fieldbook (3rd Edition) by
Call Number: [Electronic Book]
Publication Date: 2012 (New York : American Management Association)
Long the go-to resource for novice and experienced facilitators alike, this book gives managers, trainers, and group leaders the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, Covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also provides new team-building exercises, as well as updated information on virtual meetings, mediation, strategic planning, and much more. Readers will find tips on maintaining the tone and flow of meetings, and guidelines for determining when to delegate projects to individuals rather than assembling a group.