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How to Use RefWorks

This guide will show you how to create your account in ProQuest RefWorks, use RefWorks to organize your citations, and use your citations in Word and Google Docs.

Getting Help with RefWorks

Have questions regarding RefWorks or need some technical support? Contact the RefWorks Support Team for help.

E-mail us or telephone at 800-521-0600Press 3, then press 7.

Support hours are:

Monday – Friday: 8:00 am – 8:00 pm Eastern Time

In addition, the RefWorks Guide is available at any time.

AI Disclaimer

Do not use AI to suggest references to read/cite

Please be aware that ChatGPT and other AI services can produce incorrect, made-up references that cannot be sourced. Whilst some individual parts of an AI-generated reference may be accurate (such as the journal name, article or book title or an author) the whole reference does not usually exist so cannot be found by our library team.

If you have a reference that you cannot find, our team may ask where it came from so that we can ensure it is legitimate before attempting to find it. If you need assistance, please use our 24/7 library chat service. 

What is RefWorks?


  • is a citation management tool that formats your bibliographies in APA, MLA, and many other citation styles
  • stores and organize your research and is an essential tool for those preparing research papers, theses, or dissertations
  • integrates your citations and builds your bibliography, Reference list or Works Cited with Word and Google Docs
  • is in the cloud, so you can access it anywhere
  • is free to Wayne State University students, faculty, staff and other affiliated users

To get started using RefWorks, select Create Your RefWorks Account  from the menu on the left.

Learn more about RefWorks: