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Shiffman - Library Services for DMC-WSU Residents

FAQs

 

Due to COVID19, onsite services at Shiffman Medical Library are only available to Wayne State University students, faculty and staff.  

  1. Do I need a badge or One-Card to visit Shiffman Medical Library?

A One Card is not required to enter the Library. However, a current WSU Access ID is required for remote access to WSULS online resources. * Due to COVID19  Shiffman Medical Library  is not open to the public, only Wayne State students, faculty and staff can enter the building.

  1. How do I get a WSU Access ID?

A WSU Access ID has been assigned to current residents and fellows and will be distributed at the program level.  A WSU Access ID for all new residents and fellows in approved programs will be requested and obtained by the DMC GME Office and will be provided to the respective program for dissemination.

  1. What does my WSU Access ID look like?

A WSU Access ID is the unique, six-character alphanumeric “user name” that is assigned each WSU student, faculty, and staff member that looks like (xx1234).  Use your WSU Access ID when logging on to WSU academic and library resources.

  1. Who do I contact for my WSU Access ID and initial password?

Both your WSU Access ID and initial password have been disseminated to the respective program coordinators.  You will need to contact that individual if you have not received communication from them.

  1. What if I forget my initial password and WSU Access ID?

You should contact your respective program coordinator.  Once you have created a personal password, if you can reset your password go to:  https://webmail.wayne.edu/am/pw/forgot

  1. Do I need to activate my WSU Access ID? 

No, but you will need it to access WSU library resources, including accessing computers within the Library System and for authenticating into EZproxy to access WSU-provided articles and databases from off-campus.

  1. How do I access the WSU library website?

On the DMC GME website, there is a link to Shiffman Library and the welcome page for DMC-WSU Residents (the Shiffman Medical Library Services for DMC-WSU Residents Timesaver Guide).  Click on that link and you will be taken to the Guide page where this FAQ list is posted, along with other pertinent information. Your WSU Access ID and password will be requested to access licensed WSU library online resources and article requests.

  1. How do I get a full-text article?

There are two pathways to full-text articles.

  • Have an exact citation: use the “Request Article Delivery” link on the Library Services for DMC-WSU Residents site  
  • 360 Link to Full Text in a database search:  use “360 Link to Full text” button

360 link to Full-Text searches for options to get full text and return them in a separate window. Click on the Article link that appears in the new window for the full article.

If you receive a message that the article is not available, use the "Request digital delivery" link and follow the instructions to order the article. Digital delivery (ILLIad) sends a PDF version of the article to you. You will receive notice via email, usually within 1-2 business days.

If you continue to have difficulty retrieving an article, contact askmed@wayne.edu by email, call the Shiffman Reference Desk at 313-577-1094, or visit us on the first floor of the Mazurek Medical Education Commons. *Due to COVID19 Mazurek Medical Commons is close to the public, only open to Wayne State students, faculty and staff.

  1. How do I access WSU Library resources remotely?

WSU faculty, staff and students have remote access to a growing number of library resources through EZproxy. We recommend starting on the DMC-WSU Residents Guide. From the Guide or the “Article databases” link on the Shiffman Library's Website, select the resource. A current WSU AccessID and password is required to login to licensed resources. If you experience any problems, visit the EZproxy FAQ or contact the library for assistance.

  1. How can I connect to the wireless network in Shiffman Medical Library?

Use WSU wireless, an open network — just like those in many cafes, public libraries, and other establishments with Wi-Fi hotspots. Login using your WSU Access ID or SOM account. Your password is protected (encrypted) during the login process.  We strongly recommend using WSU-SECURE*Due to COVID19 Shiffman Medical Library is not open to the public, only Wayne State students, faculty and staff.

  1. Where is Shiffman Medical Library located?

The Shiffman Library is located on Wayne State’s medical campus on the first floor of the Richard J. Mazurek, M.D., Medical Education Commons. 

  1. When should I contact the WSU C&IT HelpDesk?
  • C&IT Help Desk provides free assistance for systems support with Wayne Connect email, Canvas, Academica or any WSU system. 
  1. How can I reach WSU C&IT Help Desk and what are their hours?

You can reach the WSU C&IT HelpDesk in the following ways:

  • Call (313) 577-4357 (HELP), Monday - Friday from 7:30 a.m. to 8 p.m. .
  • Email helpdesk@wayne.edu at any time. Do not send your Social Security Number or password via email. 
  • C&IT Help Desk is closed on university holidays
  • Due to COVID19  on site services are not available
  1. When should I contact the Library Computing Help Desk?

If you have issues accessing Library resources, including accessing articles and databases on-site or via EZ Proxy and/or logging into Library System computers, you may contact the  Computing Help Desk at 313-577-4357 or helpdesk@wayne.edu.

16. I'm a (new/transfer/current) resident or fellow at DMC. How do I access WSU library resources?

Only current residents and fellows in  WSU/DMC joint residency programs  are granted access to WSU library resources. If you experience problems accessing WSU library resources contract your program coordinator or the DMC GME Office to confirm your eligibility.