Getting Help with RefWorks
Have questions regarding RefWorks or need some technical support? Contact the RefWorks Support Team for help.
E-mail us or telephone at 800-521-0600Press 3, then press 7.
Support hours are:
Monday – Friday: 8:00 am – 8:00 pm Eastern Time
In addition, the RefWorks Guide is available at any time.
Adding Items to RefWorks
- Try to Drag and Drop this PDFHere is a sample PDF to use to try out the Drag & Drop. Just download this file to your desktop or downloads folder, then drag and drop into RefWorks. (this explanation ends at time mark 1:20 in the video below).
Before exporting catalog records to RefWorks, you must save them in a Marked List in your Library Account. To do this, open the full catalog record of any item and select "Add to My Lists" to the right of the title. You can add the record to an existing list, or create a new one.
- WSU Library Catalog to RefWorks [Handout]This handout describes how to export a list of selected records from the WSU Library Catalog (elibrary) to RefWorks