• Searching for an article
• Searching for a book, DVD/CD, Thesis, etc

• Requesting an article
• Requesting a book, DVD/CD, Thesis, etc

• Receiving an article
• Receiving a book, DVD/CD, Thesis, etc

MeLCat

Check status of requests in: MY LIBRARY ACCOUNT

• Fastest for books
• Typical processing and shipping time is five to ten business days
• Request automatically cancelled if not filled in 25 days

ILLiad

Check status of requests in: ILLiad Logon

• Typical processing time is 24-48 hours for article processing and delivery if ISSN w/request.
• 10-14 days for books
• Requests not filled after requested from 25 libraries, passed the "Needs By" date specified by requestor, or represents significant cost may be cancelled by library staff

MeLCat

Overdue Fees

Loan periods begin the day the item is picked up by the patron.

Borrowed items MUST be returned by the due date listed in the library account, or a renewal request submitted and granted. Not all renewals are granted.

Books:
Standard loan period is three weeks.

CD/DVD/Video:
Standard loan period is seven days.

Renewals:
Generally, one three-week renewal is allowed. Renewals can be placed only within the time period of seven days before the due date all the way to the day the item is due. Renewals are not allowed for overdue items.

Renew by: MY LIBRARY ACCOUNT then click the link indicating “Items currently checked out”. Locate the book from the list and click the checkbox on the right under the “Renew” column. Once all items you want renewed are selected, click the tab: RENEW SELECTED ITEMS.

Renewals are also not available for items that have been recalled by the lending library, or by patrons who have excessive library fines or fees.

ILLiad

Overdue Fees

Loan periods begin the day the item is received by Wayne State.

Borrowed items MUST be returned by the due date listed in the ILLiad request, or a renewal request submitted and granted. Not all renewals are granted.

Books and CD/DVD/Video:
Variable due dates depending upon the policy of the lending library. Typically 21 days.

Renewals:
Variable rules depending upon the policy of the lending library. Renewals can be placed only within the time period of seven days before the due date all the way to the day the item is due. Renewals are not allowed for overdue items.

Renew by: ILLiad Logon then click the box called: Checked Out to view your list of books. Locate the book from the list and click the TN (transaction number) of the request. Once in the request detail screen, click the link Renew

You are immediately granted a three day extension. The time is required for staff to manually send your request, the lending institution to review the request and respond, then staff to edit your request and email you with the result.

Renewals are also not available for items that have been recalled by the lending library, or by patrons who have excessive library fines or fees.

Contacts

Interlibrary Loan Offices

Content Delivery / ILL Customer Service
5150 Anthony Wayne Dr.
1242 David Adamany Undergraduate Library
Detroit, MI 48202
313-577-4011313-577-4011
313-577-2425 (fax)
email: wild@wayne.edu

Tell Us How We Did

In and effort to improve services, we would like to hear from you. Please take a moment to send us your thoughts about Interlibrary Loan/Document Delivery, or give us a call.

About Us

Information for Institutions

Wayne State University Libraries supplies loans and electronic scans of chapters/articles to Academic, Public, Corporate and Special Libraries of licensed materials held within our collection. Individual borrowers (including corporations without libraries) are advised to contact their local library if they wish to place a request to borrow materials from Wayne State.

A public document delivery system is also available from the University of Michigan MITS service.

What is Content Delivery?

The term used to describe library functions related to delivery of requested research materials. Content Delivery contains services known as Interlibrary Loan, Document Delivery and Library Storage.

Interlibrary Loan (ILL)

The term used for resource sharing between libraries.

1. "Borrowing" typically refers to items WSU does not own or have readily available to patrons, which are requested from other institutions.
2. "Lending" refers to books WSU owns and provide to other institutions who have placed a request.

Document Delivery (DD)

The term used for supplying current WSU Faculty, Students, and Staff content that WSU owns within its print collections.

Services

Click here for a detailed list of services provided.

Wayne State will not borrow materials on behalf of any institution

All Interlibrary Loan services are transactions between institutions, not patron to institution.

Cancellations

WSU Libraries attempts to fill all requests, but reserves the right to cancel some requests. Typical cancellation reasons are lacking the necessary issue, volume or pages, item is lost or missing, item is in-use, item is non-circulating, and the rarity, fragility or other unique characteristic that necessitates a status change of a circulating item to library-use-only.

Wayne Interlibrary Loan will attempt to “conditionalize” a request prior to cancelling in cases where the citation cannot be located or verified, or, the request violates a library policy.

CLICK HERE for more information about service provision and conditions.

OCLC/Docline:

Please do not change your library constant data to reflect individual patrons in your institution. WSU will not ship directly to a patron from another institution.

Requesting

Wayne State will fill any request for materials to another institution that is available and not restricted to in-library use only.

Please note that Wayne State will not often fill the following request types:

1. Requesting a recent textbook
2. Requesting scans of entire journal issues or books
3. Requesting a returnable high-value, fragile or rare artifact

Preferred Request Methods

MeLCat, RAPID, OCLC or DOCLINE

Libraries may also submit a request via ALA request-form and fax it to (313) 577-2425.

Click here for more information about service provision and conditions.

Book Loan Shipment

Please Note:

1. Loans are sent via USPS Library Rate unless for MeLCat.
2. Charge for shipment via special carrier will be added to standard loan charge, or charged to your account number when provided.

Article Loan Shipment

Please Note:

1. Only scans in .tiff or .pdf formats are delivered, no photocopies or fax (unless demanded from WSU license arrangements
2. Requests will be filled from online versions of articles first, regardless if the format was originally HTML or PDF, with the scanning of print being a backup only if necessary. Please do not request articles if you will only accept scans from original print.
3. Electronic copies are sent either via Ariel or Odyssey. Copies may be delivered to email if your library does not use Ariel or Odyssey and you provide your library or departmental email address.

By entering a book request with Wayne State as a borrowing institution, you agree to the lending policies of Wayne State and accept full responsibility for all fees and charges that result from overdue, lost and/or damaged materials regardless of receipt.

Processing Times

Wayne State is committed to providing partners with top-level service. Using advanced technology and workflow processes, Wayne State has reduced processing times and increased quality. The chart below reflects current statistical averages for requests placed in each system.

Interlibrary Loan Charges

Invoices are issued on a monthly basis but may be delayed. Payment is accepted in U.S. dollars, as an international money order denominated in USD, or with IFLA vouchers.

Lost Items and Replacements

Wayne State strives to ensure that all borrowed items are returned intact and on time.

In the course of unreturned items or items lost in the mail, please contact us prior to invoicing if you will accept a replacement item in lieu of charging. Overdue notices, phone calls, faxes will initiate attempts to obtain the item from an unresponsive patron or initiate a mail trace to record the item from the post office.

Wayne State will pay reasonable replacement costs for lost borrowed items if invoiced. Please ensure the word “Invoice” is written on form when submitting the bill.

Help

My book renewal request was denied:

• Request another copy via MeL, or ILL
• Make a copy of the next chapter you need
• Return the borrowed copy on or before the due date

My item is overdue, but I still need it:

• Request another copy via MeL, or ILL if necessary
• Make a copy of the next chapter you need
• Return the borrowed copy on or before the due date

I placed a book request but it was cancelled:

• View the common reasons for cancellations list

I requested an article, but a different one was provided:

• Double-check the article against the request
• Contact us and provide the transaction number of the request

I requested an article and was emailed a link that did not work:

• If the email indicates the item was online through Wayne State's Article Databases, the request should not have been placed because it was available online to you as a student, faculty or staff member
• Please follow the prescribed method of searching articles or visit the library system catalog and searching for the online journal. Once on the journal website, browse for the issue and locate the article
• If the email indicates the item was freely available online, simply perform a search for the article in GoogleScholar, using the first four-five words within quotation marks to locate the item, e.g. "Wild primate populations in emerging"
• If the email indicates the item is a scanned PDF sent to you, there may be a technical problem with your Adobe software, or even the scan itself. It is best to contact us for assistance.

Need to:

...find out what the status of your request means?
...be shown how to request?
...contact us?