EndNote Technical Support is available 24/7
Note there may be extended wait times Saturday and Sunday due to decreased staffing:
By phone: +1-800-336-4474
Press 4, Press 2 (Research Solutions), Press 1 (Research Solutions), Press 1 for Endnote
Do not use AI to suggest references to read/cite
Please be aware that ChatGPT and other AI services can produce incorrect, made-up references that cannot be sourced. While some individual parts of an AI-generated reference may be accurate (such as the journal name, article or book title or an author) the whole reference does not usually exist so cannot be found by our library team.
If you have a reference that you cannot find, our team may ask where it came from so that we can ensure it is legitimate before attempting to find it. If you need assistance, please use our 24/7 library chat service.
*There is also a free online version of EndNote available. See EndNote Online on this guide for more information.
EndNote is available at a discount to all Wayne State University students, faculty and staff from C&IT. Go to Download Endnote on this guide to purchase and download EndNote.
New to EndNote? We recommend you watch the How to Use EndNote in 7 Minutes video below.
This 6 minute video is an introduction to EndNote for Windows.