EndNote Technical Support is available:
Mon-Fri 9 AM - 8 PM ET
At the prompt press 4, and then select press 1 (the EndNote option).
Although EndNote provides an online search feature, the Wayne State Libraries recommend that databases be searched separately from EndNote and references be either directly exported into EndNote or saved as a text file and imported into EndNote.
See Importing References from Databases for more information
Note: EndNote's online search feature does not work well with many databases and the search options are limited. However, if you want to learn more about Online Search, view the video below.